Support Services

We continually monitor the health and availability of your network 24x7
Trillion’s Support Services and Customer Web Portal are included with all Trillion WAN and VoIP services. Around the clock, you can check network status, monitor the performance of your Trillion WAN, view ticket information real time, and more. We continually monitor the health and availability of your network. If a problem occurs, a Trillion expert will drive the problem to resolution, minimizing impact on your educational environment. Our experts are an extension of your team – working day-to-day issues so you can focus on other education technology initiatives. We work nights, weekends and holidays so you don’t have to.

Customer Commitment Code
All Trillion network services, come with a Customer Commitment Code which guarantees total satisfaction with our services. Your satisfaction with our services is our number one priority.